What web developers can do about “stupid users”
June 8
My article on “stupid users” seems to have stirred quite a bit of debate, with quite a few people seemingly convinced that the users are, in fact, stupid, and there’s nothing that can be done about it. That’s just not the case.
There’s quite a bit that can be done to help “stupid users.”
I’m not going to pretend to offer a comprehensive guide to human-centered design. Much smarter people than I have written books on the subject. I would encourage developers to read them.
What I can do is offer a few tips that often seem to be overlooked.
And crib heavily from some great comments others made (including some who disagreed with what they thought I was saying).
So who are your users, anyway?
